Growing expectations of another interest rate rise following the Reserve Bank of Australia’s latest commentary could be the clearest signal yet that mortgage brokers and their clients are entering a new era of ongoing rate volatility, according to the Finance Brokers Association of Australia (FBAA).

FBAA CEO Leo Gagic said the prospect reinforced the importance of brokers helping clients navigate greater uncertainty.

“Higher rates create challenges for borrowers, but also increase the demand for, and value of, professional mortgage guidance,” said Mr Gagic.

He encouraged brokers to proactively support their clients by reaching out regularly, reviewing loan structures and repayment strategies, and ensuring their lending remains competitive.

Brokers could also identify refinancing and repricing opportunities, help clients negotiate sharper rates, reduce repayments, or consolidate debts, while supporting those under pressure with repayment options, debt restructuring and more effective use of offset accounts.

“Consumers are increasingly looking for guidance, not just transactions.

“Brokers who communicate regularly, explain market developments, provide clear insights, and help their clients understand options will build stronger and lasting relationships and loyalty,” Mr Gagic said.