The Finance Brokers Association of Australia (FBAA) has moved professional development days (PD) online and created new ways to connect with brokers as the nation enters a ‘no personal contact’ era due to COVID-19.

FBAA managing director Peter White AM, whose travel schedule normally sees him in a different part of the country each week meeting with government ministers, regulators, industry participants and members, is spending his days online working from his home, and says it has its benefits.

“In one way not being able to meet in person is restrictive but the flip side is that less travel gives me the opportunity to talk to more people online,” he said.

“Connection is vital and we have been very proactive to ensure members stay connected to us and to each other.”

The association’s online PD days still operate by state with local moderators and four to six different speakers. Mr White also conducts online meetings with government ministers, staff and the board, and has introduced a new weekly Q&A, where he answers members’ questions live.

“My regular video blogs will continue and of course social media is a great way of communicating too.”

He said it is business as usual for most brokers who are trying to adapt and be more innovative.

FBAA chair Tony Carter has produced a “working from home guide” which will be sent to members next week. It includes practical tips on how to set up a home office, managing your day, planning and goal-setting tools, and health tips.

“It’s definitely a new world right now, and while the industry is adapting as best it can, we must also be aware that some brokers will be hit hard financially. The FBAA’s message to members will always be to contact us if you need support,” Mr White stressed.