In order to provide brokers across Australia with more support, the Finance Brokers Association of Australia (FBAA) has created the new role of state manager for Western Australia, South Australia and Northern Territory.

Announcing the appointment of Mark Windram in the new role, FBAA managing director Peter White AM said with so much on the table in terms of regulatory changes and compliance, the association wants to ensure brokers have even more access to assistance and professional development.

Mr White said Mr Windram, who worked with Keystart Home Loans in Western Australia, brings an extensive knowledge of credit policy and is accustomed to negotiating between brokers and credit departments, as well has having a strong customer service focus.

“Mark fits our requirement of ‘broker for broker’ through his extensive knowledge of both lender and broker businesses, and he understands what our members need.”

During his time at Keystart, Mr Windram also served a four year term as a councillor for Town of Victoria Park in Western Australia.

“This helped Mark understand the needs of a community from individuals to large business,” Mr White explained.

He said the FBAA has also acknowledged the need for brokers in all states to be equally supported and that Mr Windram’s appointment will help members in some of the more regional and remote areas of Australia.

“As we enter this new decade, brokers need to be more vigilant, particularly in an era where consumer advocates and activists have agendas and many new brokers are joining the industry.”

Mr Windram commences his new role with the FBAA on March 30.

To complement the new appointment, the association’s business development manager Leah Renwick has moved into the new role of state manager for Queensland, New South Wales, Victoria and Tasmania.